On Becoming a Listening Organization: Essential Practices for Positively Impacting People, Products and Profits
by Mark Brady
2014 · CreateSpace · 142 pages
Listening is like many creative acts in business: the more we do it, the more surprised we are by what we discover. Many of us know the exquisite feeling of being attuned to and validated by a truly skillful listener—of feeling deeply heard, acknowledged, accepted, and understood; of “feeling felt.” Being listened to enlivens us and inspires opportunities to explore what we think, how we feel, what we want, who we are, who we’ve been and who we’re becoming… as individuals, and even more importantly, as members of organizations. [Text Source: Amazon]
Mark Brady, Ph.D. is a transpersonal neurobiologist and a neuroscience and creativity educator. He co-founded the Children’s Grief Program at Kara, a public service agency in Palo Alto, California. He spent 10 years at The Center for Advanced Study in the Behavioral Sciences CASBS at Stanford – undercover as the maintenance man, “stalking behavioral scientists in their natural habitat.” He is a the prize-winning author of a number of books, magazine articles and academic papers.
